User Management

This quick video shows how agency admins add staff, assign permissions, and manage access in ProSight without filing an IT ticket.

How do agency admins add staff and manage access in ProSight?

What it does: Agency administrators add staff, assign permissions, and manage access directly inside ProSight. No IT ticket required.

How it works: select Add User, enter the staff member’s name and email, assign service access, and configure permissions feature by feature. Saving the record triggers an automatic invitation email so the new user can set their password and get started. Existing users can be edited, have their invitation resent, or be removed from the same page at any time.

Adding a new staff member to ProSight takes just a few steps — no IT ticket required.

From the user management page, administrators select Add User, enter the new user’s name and email address, assign which services they can access, and configure permissions feature by feature. Saving the user triggers an invitation email automatically, so the new staff member can create their password and get started right away.

Existing users can be edited, have their invitation resent, or be removed at any time — all managed directly inside ProSight.

Video Details

Duration

0:46 mins