Agency Experience

The smart way to track, manage, and reconcile payments

Work smarter, not harder, with a system purpose-built for government finance and treasury professionals.

See every transaction in real time, 24/7 — no batch delays or overnight syncs

Match transactions to your general ledger in just a few clicks

Reconcile quickly and easily with Smart Reconcile

Ask Max, our AI agent assistant, for any insight, anytime

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The admin tool is a fast-evolving innovation that has helped our critical business processes thrive. The analytics give us great insight into how our residents are interacting, and that’s something we have not had in the past.

Danyel McFadden
Tax Supervisor
Guilford County, North Carolina
Guilford, NC map icon

Your team deserves a great experience
as much as your residents do

Enable finance directors, revenue managers, and treasury staff to stay in control of every dollar collected. It’s easy to serve residents, and even easier to manage operations behind the scenes. From collecting payments to closing the books, PayIt keeps your team informed, in sync, and ready for what’s next.

A graphic demonstrating the features and functions of Smart Reconcile, including a variance, the length of outstanding deposits, suggestions, and next steps.

Smart Reconcile:
Fast, AI-powered reconciliation built for government accounting standards

Smart Reconcile helps your team reconcile faster, with tools made for government accounting workflows. Continuous, rules-based matching happens automatically in the background, so your team only manages discrepancies.

Close faster — without every touching a spreadsheet

Reconcile payments across every channel — even across payments vendors

No more headaches from settlement timing mismatches, chargebacks, duplicates, and refunds

Reduce the risk of human error from manual reconciliation

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What used to be a multi-step and drawn-out reconciling process now takes about 10 minutes each day.

Amy Lopez
Accounting Technician
Cabarrus County, North Carolina
Guilford, NC map icon

Know where the money is, every step of the way

Know what’s happening now, forecast revenue, and close your books with confidence.

Track payments, refunds, chargebacks, and fees in real time

See what’s completed, pending, or failed across all channels

Manage payments made online, in person, by phone, or by mail

Keep sensitive payment data isolated from other systems

View trends to plan ahead — not just catch up

Built for accuracy, designed to save steps

With PayIt’s admin portal, you get detailed disbursement reports when and how you need them — no complex coding required.

Choose your cadence: daily, weekly, or monthly

Break out by fee type, fund, location, or payment method

Download reports in Excel, CSV, Fixed-Width, or PDF

Ask Max: Get accurate answers, anytime

Max, our AI agent assistant, is available 24/7/365 to answer any question. Try “how many residents are on installment plans?” or “what was the mix of ACH to credit card this month?”

Ask any question in every day language

Get answers from your data — and your data only

No waiting for custom reports to be built

AI Agent Assist helps your staff get insights from data using natural language
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I love the ease of global search. It’s so easy to find what I’m looking for!

Courtney Sanchez
Revenue Technician III
Orange County, North Carolina
Guilford, NC map icon

Always audit-ready

PayIt makes it easy to manage and track every payment — from deposit to disbursement to reconciliation — so you’re always audit-ready.

Full payment history with timestamps and identifiers

Standardized reports that are easy to share with auditors or leadership

Configurable for any agency workflow

Payments from multiple departments and services — all in one place

Frequently Asked
Questions

Everything your agency needs to know about the PayIt platform, security, and procurement.

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PayIt shows every transaction in real time, 24/7, with no batch delays or overnight syncs. Payments, refunds, chargebacks, and fees appear the moment they happen across all channels, so finance and treasury teams always know what’s completed, pending, or failed. This live view replaces the next-day reporting most government finance teams are used to working around.

Smart Reconcile is PayIt’s automated reconciliation tool built for government accounting workflows. It matches transactions continuously in the background using configurable rules, so most activity reconciles on its own and your team only manages the exceptions. The result is a faster close, no spreadsheets, and far less risk of manual error.

Yes. Smart Reconcile matches payments across every channel and across different payment vendors, not just transactions processed through PayIt. This resolves the settlement timing mismatches, duplicates, chargebacks, and refunds that usually make month-end reconciliation difficult, giving your team one reconciled view instead of many separate vendor reports.

Yes. Ask Max is PayIt’s AI Agent Assistant that answers financial questions in everyday language, 24/7/365 — for example, “how many residents are on installment plans?” or “what was the mix of ACH to credit card this month?” Answers come only from your agency’s own data, and there’s no waiting for a custom report to be built.

PayIt generates detailed disbursement reports on the cadence you choose — daily, weekly, or monthly — with no technical or coding help required. You can break reports out by fee type, fund, location, or payment method, and download them in Excel, CSV, fixed-width, or PDF.

PayIt keeps sensitive payment data isolated from your internal systems, reducing what your team has to secure and manage. PayIt also handles the PCI compliance and security burden, so your staff can focus on managing revenue rather than maintaining payment infrastructure.

PayIt tracks every payment end to end — from deposit to disbursement to reconciliation — so agencies are always audit-ready. Each transaction carries a full history with timestamps and identifiers, standardized reports are easy to share with auditors or leadership, and payments from multiple departments and services live in one place. The platform is configurable to match any agency workflow.