Increase digital transactions by 25% in one year
Get your residents to make ‘digital’ their go-to choice for license renewals and dozens of other services. So you can dramatically reduce walk-ins, service calls, and paperwork.
Partnering with PayIt to deliver the residents of North Carolina a resident-centric user experience has made myNCDMV incredibly successful.
State of North Carolina DMV
Direct traffic online. Because the easiest customers to serve are the ones who serve themselves.
Get drivers to make digital self-service their first choice for every service with:
An intuitive experience that makes it easy for residents to tackle all their motor vehicle business from anywhere
And our Resident Communications team, which helps drive community-wide adoption, year after year.
The results? Fewer walk-ins, phone calls, and paperwork for your team to handle.
The North Carolina DMV switched to PayIt and…
Decreased office wait times by
Increased online revenue collection by
Collected
Help residents go from manual to automatic.
Let residents handle all their DMV business from anywhere, anytime, and on any device – without any hands-on support from your staff.
Give residents one central hub that stores their documents, vehicle information, transaction history, payment methods, and more.
With everything in one place, residents can always find what they need, when they need it. So they don’t have to call to ask about their VIN or the expiration date on their vehicle registration.
Now your customers can:
Pay online for registrations, renewals, titling, and more
Request custom and special interest plates
Get payment reminders and notifications for renewals
Access official documents from any device
Contact PayIt if they need help using the platform
And much more
The Florida DHSMV switched to PayIt and…
Increased online transactions by
With an annual growth rate of
Here are just some of the digital services motor vehicle departments deliver with PayIt:
Renew a Vehicle Registration
Renew License & ID Cards
Order a Special or Personalized Plate
Order a Duplicate Registration
Pay Fees & Taxes
Upgrade Full Provisional License
Duplicate License & ID Cards
Submit Voter Registration Application
Pay Administrative Hearing Fees
Request Driving Records
Renew Permanent Disability Placard
Pay Citizen Liability Insurance Lapse
Rush hour traffic jams? Clear up the congestion.
Is there anything more stressful than a line of customers stretching out the door?
PayIt has a proven track record of slashing office wait times by getting residents to go digital for their motor vehicle needs.
In just one year with PayIt, the North Carolina DMV reduced office wait times by 40%.
Now your office can:
Reduce in-office visits
Save 1000s of hours of manual tasks
Cut down on paperwork processing
Spend less on postage & envelopes
Trim office wait times
Shrink stacks of paperwork
Everything your office needs for stellar customer service.
Get a live feed of all transactions. So your staff have the information they need to provide excellent customer service, no matter how residents pay: web, mobile app, IVR, POS, or cash.
Now your office can:
View all transactions and refunds in one place
Receive office-specific reconciliation reports daily
Offload chargebacks to PayIt
See payment and adoption trends
Receive daily disbursements configured to your needs
And much more
The Kansas Division of Vehicles switched to PayIt and…
Acquired
Saw nearly
Collected
Integrations: Done. For. You.
PayIt integrates with your back-end systems, no matter how old or complex they are.
