Platform and Website Cookie Policy

Effective July 2022

Your consent

PayIt provides an award-winning platform that enables governments to simplify interactions with their constituents. By accessing websites within that platform, and using our web and mobile applications, you accept the use of cookies in accordance with this policy or any alternate policy provided by the specific site or application. This policy is in addition to any other Terms of Use/Service, policy, or contract provision for the PayIt service being used. If you do not accept the use of cookies, please disable them as explained below.

What is a Cookie?

Cookies are widely used and allow a website to recognize a user’s device, without uniquely identifying the individual person using the computer.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a device. Cookies enable navigation between websites efficiently, allowing the services to recall preferences and improve user experience.

These technologies make it easier for users to log on and use websites; to enable the site to recall preferences (such as username, language, etc.) for a certain period of time; to establish anonymized statistics about the browsing experience on our websites; and to provide feedback to PayIt as to which parts of the website are visited, which allows services to assess the efficacy of the site to provide a better user experience.

The primary types of cookies:

  • First-party cookies are cookies set by the website you’re visiting. Only that website can read them. In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies.
  • Persistent cookies are cookies saved on your device and that are not deleted automatically when you quit your browser.

Cookies used by PayIt

Strictly Necessary Cookies

Cookies are necessary for our services to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by users which amount to a request for services, such as logging in using a third-party social network, or logging in or filling in forms or where they’re essential to provide you with a service you have requested. You cannot opt-out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not work. These cookies do not store any personally identifiable information.

facebook.com_fbpThird-Party; payitgov.comwordpress*; wp-*; nitroCachedPage; BIGipServerab45web – nginx app_https; __cf_bmThird-Party

Cookie management

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, which helps us optimize your experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not be able to use your data in this way.

DomainNameApplication; payitgov.com_ga*;_gat_;_gid;tk_ai; _ga*;_gat_;_gid;tk_aiFirst-Party

Functional cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

DomainNameApplication; payitgov.com_hj*; _mkto_trkFirst-Party

Targeting cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

doubleclick.netIDE; test_cookieThird-Party
linkedin.combcookie; bscookie; lang; li_sugr; lidc;UserMatchHistory;AnalyticsSyncHistoryThird-Party
youtube.com_hj*; PREF;VISITOR_INFO1_LIVE; YSC_mkto_trkThird-Party

Cookie management

Browser Cookie Management

The ability to disable or delete cookies can be managed by changing your browser’s settings. To do this, follow the instructions provided by your browser, which are usually found in the “Help,” “Settings,” or “Preferences” areas of your browser.

Your mobile device may also include browser settings that allow you to manage the use of cookies, especially if the device supports installing apps such as iOS and Android devices. iOS and Android devices also include additional device settings that control whether advertising partners can use information about your app activity for advertising purposes. You can find these options in both the iOS and Android “Privacy” settings menus on each respective device type.

PayIt Website Cookie Management

Every time you visit a PayIt-managed website, you will be prompted to accept our cookie policy. Please review the guidance published by the UK Information Commissioner’s Office and the Office of the Privacy Commissioner of Canada for further information on and guidance around controlling and managing cookies.

Third-Party Opt-Out Management

The major online advertising industry groups offer tools to limit how cookies are used for advertising purposes by participating third parties. More information is available on these sites from the Network Advertising Initiative, the Digital Advertising Alliance, and for users in the EU, the European Interactive Digital Advertising Alliance. Also, Google provides web users with the Google Analytics Opt-Out Browser Add-On to prevent the collection of data via Google Analytics.

Privacy and Security

PayIt’s Privacy Policy details the data that we collect, which includes data from cookies, and how it is stored, shared, and secured.

Cookie policy administration

Cookie Policy Maintenance

Changes to the Cookie Policy are developed and approved through PayIt’s internal governance documentation review process. The document is reviewed every twelve months.
This document may be updated as needed, based upon regulatory, compliance, and/or internal operational changes. A link to this policy is prominently posted on the front page of PayIt’s website,

September 2021DraftPayIt