Online Identity Verification

Let customers do even more online – securely.

Shifting more services to digital is crucial to DMV efficiency. But with motor vehicle agencies a key target for fraud, identity verification has to be airtight. Now you can shift more services online and bolster data protections. More than 1000 biometric data points keep bad actors out while letting real customers in.

A man uses his phone to take a selfie and send it to the DMV
A man using a computer and there are popups with locks on them that say Duplicate credential request, Address changes, Photo credential renewals, and the final popup says and more

Stringent security for sensitive interactions

Digital DMV services are essential to efficient operations. But fraud concerns have kept more sensitive DMV services firmly offline. Until now.

Identity verification ensures only legitimate users can access their data so that you can offer more digital services. Digital identity verification helps make sensitive interactions more secure:

check

Photo credential renewals

check

Duplicate credential requests

check

Address changes

check

And more

Easy for residents. Hard for fraudsters.

A person submitting a selfie

Step 1

The step-by-step guide walks users through submitting a selfie from their device.

Abstract drawing of a person's coverage details being checked

Step 2

The system verifies the selfie against the driver image on file, scanning for fraudulent behaviors.

An abstract drawing of a person with an arrow point to a checkmark

Step 3

Only verified users are allowed to continue their interaction.

Stop bad actors in their tracks

With resident names, addresses, and birth dates readily available on the dark web, bad actors are one step away from leveraging DMV customer data to commit fraud. Our biometric verification uses thousands of data points to ensure they don’t succeed.

Our solution enables you to:

check

Configure identity verification to match your fraud prevention policies

check

Establish role-based access, retry limits, and session timeouts

check

See verification attempts and denials

check

Manually override failed attempts after review

A guard dog sits by a stop sign outside a DMV