Government Modernization

Illustration of a hand holding a magnifying glass with '2024' inside, overlaid on a map with icons of user profiles. A person with curly hair looks into the distance, next to the text 'Looking back at our key trend predictions.'

Driving Adoption Government Modernization

Where are we now? Revisiting our 2024 government technology predictions

ByLaura Bauer December 11, 2024December 12, 2024

Illustration of a person looking through a large telescope, which shows a graph with an upward trend. Text on the image reads: 'Government technology trends you’re likely to see in 2025.' The background is yellow with clouds and arrow patterns.

Government Modernization People of PayIt

Key government technology predictions for 2025

ByMarketing November 18, 2024November 18, 2024

Illustration of a person holding a tablet with a lock icon, symbolizing secure login. Text reads 'Deliver secure digital experiences that build trust.' Pink background features abstract cityscape and trees.

Government Modernization Resident Experience

Can data security improve online government experiences?

ByLaura Bauer October 31, 2024November 1, 2024

Illustration of a woman using a laptop, accompanied by a friendly green robot. The text reads, 'When it comes to AI, people still have mixed feelings.' Below the robot, two rating bars are shown: one with five stars and a happy face, the other with two stars and a sad face, representing contrasting opinions about AI.

Government Modernization Resident Experience

How do consumers feel about AI in digital government?

ByLaura Bauer October 17, 2024

Key elements of digital modernization for Natural Resource Agencies

Government Modernization Outdoors

Key elements of digital modernization for Natural Resource Agencies

ByMarketing October 9, 2024October 9, 2024

The image features an illustration of two individuals engaged in gardening outside a government building with a pink flag. On the left, bold white text reads, "Generational differences in digital government services." The background is a solid green color, with minimal decoration. The individuals symbolize different generations, highlighting the theme of the text.

Driving Adoption Government Modernization

Dig deeper: Generational differences in digital government services

ByLaura Bauer September 24, 2024September 24, 2024

Illustration of a person smiling with a mobile phone screen showing a facial recognition process, accompanied by the text 'The importance of identity and access management.'

Government Modernization

How identity and access management keeps your data secure

ByLaura Bauer August 27, 2024August 27, 2024

Government Modernization

An “Outside → In” approach drives a better DMV stakeholder experience NOW

ByAustin Wakat July 31, 2024August 2, 2024

Designed image with a small, simple org chart (people's faces). Text reads: What does change management have to do with digital transformation?

Government Modernization

Improve modernization efforts with a culture that embraces change

ByLaura Bauer July 2, 2024July 2, 2024

Designed image of a person working on a computer with "AI" next to them. Text reads "How can government agencies use AI to serve their residents better?"

Government Modernization

Could AI improve digital government services?

ByLaura Bauer June 24, 2024July 8, 2024