Government Modernization

Illustration of three hands assembling four puzzle pieces, one labeled 'AI', alongside the text 'Internal shifts to support AI success'.

Government Modernization

Generative AI moves to production in state and local government

ByLaura Bauer July 11, 2025

Illustration with the text “3 takeaways from GFOA.” Includes a document with dollar signs, a calendar, and a government building with a flag.

Government Modernization

3 practical takeaways from the GFOA National 2025 event

BySam Leese July 8, 2025July 10, 2025

Illustration of a human and a robot on opposite sides of a balance scale. Text reads “Balancing AI capabilities and human judgment.”

Government Modernization

What AI can’t do: The case for human-led digital government

ByLaura Bauer July 1, 2025July 1, 2025

Illustration of a professional in a shirt and tie writing at a desk with a laptop, notebook, coffee cup, and plant. Decorative lines and shapes surround the scene. Text reads: “Modernizing workforce skills in government.”

Government Modernization

Equipping public servants for the AI era: Upskilling staff with targeted training

ByLaura Bauer June 13, 2025June 20, 2025

Illustration of three people discussing technology upgrades. One holds a tablet showing a system update icon, another holds a coffee mug, and the third has a laptop displaying a bar graph. Text reads: “Should we tackle complexity before tech upgrades?”

Government Modernization Outdoors

Why regulation and process reform should precede technology modernization

ByChris Willard June 9, 2025July 1, 2025

Illustration of a hand holding a credit card near a payment terminal with a checkmark, alongside text: 'Lower costs & improve efficiency with government digital payments.'

Government Modernization

Can digital payment and customer engagement solutions save your government agency money?

ByAlexis June 2, 2025June 2, 2025

Illustration of government building behind piles of paperwork and a 'Help!' sign, with flying sheets of paper. Text reads: 'Make government licensing easy for residents and staff.'

Government Modernization Resident Experience

How can state and local agencies simplify licensing fees and payments?

BySam Leese May 21, 2025May 21, 2025

Illustration showing a government building above a balance scale. One side holds icons for security and identity, the other for cloud and AI. Text reads: 'Top priorities for government CIOs in 2025.'

Government Modernization

The CIO’s evolving priorities: What’s changed and what to expect in the future

ByLaura Bauer May 14, 2025May 16, 2025

Graphic with the text “A glimpse of our 2025 Digital Government Adoption Index” on a bright blue background. The illustration features a woman looking through binoculars toward symbolic elements like dollar sign leaves, a heart icon, gears, and a government building, representing future trends in digital government services.

Government Modernization

Are government service payment solutions getting more efficient?

ByLaura Bauer May 13, 2025May 16, 2025

Graphic image with the text 'Honoring public servants: What we’ve learned from our clients.' Includes icons in speech bubbles representing education, justice, finance, and healthcare, surrounded by a laurel wreath on a blue background.

Government Modernization

Celebrating civil servants for Public Service Recognition Week

ByLaura Bauer May 5, 2025July 1, 2025