Resource Library

Explore real-world success stories, digital transformation best practices, and the latest in GovTech here.

Success Story | Video
Five North Carolina counties. One platform. Here’s what changed
Learn More Five North Carolina counties. One platform. Here’s what changed
Success Story | Video
How Guilford County Grew Online Property Tax Collections by 244% with PayIt
Learn More How Guilford County Grew Online Property Tax Collections by 244% with PayIt
Reports and White Papers
Getting AI-Ready: A Practical Guide for State and Local Government Leaders
Learn More Getting AI-Ready: A Practical Guide for State and Local Government Leaders
Reports and White Papers
Government Payments and Customer Experience Software: A Guide for Buyers
Learn More Government Payments and Customer Experience Software: A Guide for Buyers

Cover of a PayIt report titled “2025 Consumer Digital Government Adoption Index: Balancing AI and human elements in government modernization.” On the right, a human hand and a robotic hand reach together to climb a ladder, symbolizing collaboration.

Reports and White Papers

2025 Consumer Digital Government Adoption Index

Cover of a PayIt guide titled “High-Impact Resident Communication: The Definitive Guide.” Subheading reads “Breaking through noise in the attention economy.” The design includes illustrated resident avatars, a government building with signal lines, rating stars, and communication-themed icons.

Reports and White Papers

High-Impact Resident Communication: The Definitive Guide

Promotional banner for the State Tech Vision event featuring the title 'Cybersecurity and Artificial Intelligence: Cornerstones of Digital Citizen Service.' Logos for PayIt and MeriTalk appear at the top. Below the title are headshots of four speakers with the U.S. Capitol dome in the background.

On-demand Webinar

Cybersecurity and Artificial Intelligence: Cornerstones of Digital Citizen Service

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Banner titled 'Executive Insights: Delivering Modernized Payment and Account Services for Residents' featuring two speakers and logos for StateScoop and PayIt.

On-demand Webinar

Delivering Modernized Payment and Account Services for Residents

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Cover of a white paper titled “Balancing Tech Advancements and Resident Trust: AI in the Public Sector.” Features a balance scale with a human and trust symbols on one side and a robot on the other, with the robot side lower.

Reports and White Papers

Balancing Tech Advancements and Resident Trust: AI in the Public Sector

Webinar banner titled 'The Efficiency Playbook: Practical Strategies that Actually Work' featuring four panelists and illustrated strategy icons.

On-demand Webinar

The Efficiency Playbook: Practical Strategies that Actually Work

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Reports and White Papers

Online to Outdoors: A Smarter Approach to R3

Promotional graphic for an on-demand webinar titled 'Beyond the Buzz: Realizing AI’s Potential in Local Government.' Features two smiling presenters in front of an illustrated government building with a robot icon.

On-demand Webinar

Beyond the Buzz: Realizing AI’s Potential in Local Government

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Webinar graphic with the title "Are local governments ready for AI, or is AI ready for them?" featuring three smiling panelists and illustrated AI and city elements in the background.

On-demand Webinar

Are Local Governments Ready for AI, or Is AI Ready for Them?

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