• Reports and White Papers

Digital Government Service Delivery – A Guide for Buyers

PayIt serves more than 100 million people in North America, and we’ve worked with numerous leaders in local government agencies who are eager to modernize but unsure how to go about it.

This guide contains detailed information to help  government agencies define digital engagement and payment software purchase criteria and
evaluate vendors.

Here are the main points we’ll cover:

Effectively Champion modernization in your agency

Key requirements for considering technology vendors

Using user experience to drive adoption and channel shifts

Technical must-haves for a payments solution

Evaluating a vendor’s partnership orientation to determine fit