Pre-Visit Paperwork

Put office visits in the fast lane

Accelerate in-person DMV visits by letting customers submit paperwork for review before they arrive at your office. Give your customers the confidence to get their business done quickly and easily while smoothing the process for your staff.

When the paperwork is already correct, you get shorter lines, faster interactions, and fewer repeat visits.

DMV shown at the finish line
Women checking in at the DMV

Serve more customers, faster

Some DMV appointments require in-person interactions. But unprepared customers slow things down and extend wait times for everyone else. Even worse — they often require a repeat visit.

Our digital workflow walks customers through paperwork step by step, helping them submit everything they need online — even for complex applications.

Staff review and approve submissions before the visit, so the customer can pay online and quickly visit to snap their photo or register their vehicle. Everything goes smoothly, so you can delight the customer, add more visit slots, and keep wait times as short as possible.

Prepare residents online for in-person visits

Document with arrow pointing up on it

1. Customers prepare online

They complete forms, upload documents, and pre-authorize any payment through a simple online workflow.

A computer with a magnifying glass on it focused on a checkmark

2. Submissions are reviewed

Submissions are reviewed for accuracy. When approved, the customer gets a check-in code to use in your office.

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3. Visits are fast and easy

Customers arrive with everything they need, speeding up in-person interactions and reducing wait times.

Take the guesswork out of paperwork

From simple forms to complex applications, pre-visit paperwork makes your process a breeze for customers. We’ll configure the workflow to your process, digitize forms and applications, and adjust any time your process changes.

Offer digital submission for:

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New resident registration & credentials

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REAL ID applications

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Voter registration

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And more

A green award with a checkbox emblazoned on it and surrounded by documents such as a driver's license