Resource Library

Explore real-world success stories, digital transformation best practices, and the latest in GovTech here.

Reports and White Papers
2025 Consumer Digital Government Adoption Index
Learn More 2025 Consumer Digital Government Adoption Index
Reports and White Papers
High-Impact Resident Communication: The Definitive Guide
Learn More High-Impact Resident Communication: The Definitive Guide
Reports and White Papers
Balancing Tech Advancements and Resident Trust: AI in the Public Sector
Learn More Balancing Tech Advancements and Resident Trust: AI in the Public Sector
Reports and White Papers
Online to Outdoors: A Smarter Approach to R3
Learn More Online to Outdoors: A Smarter Approach to R3

Reports and White Papers

Cover of a PayIt report titled “2025 Consumer Digital Government Adoption Index: Balancing AI and human elements in government modernization.” On the right, a human hand and a robotic hand reach together to climb a ladder, symbolizing collaboration.

2025 Consumer Digital Government Adoption Index

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Reports and White Papers

Cover of a PayIt guide titled “High-Impact Resident Communication: The Definitive Guide.” Subheading reads “Breaking through noise in the attention economy.” The design includes illustrated resident avatars, a government building with signal lines, rating stars, and communication-themed icons.

High-Impact Resident Communication: The Definitive Guide

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On-demand Webinar

Promotional banner for the State Tech Vision event featuring the title 'Cybersecurity and Artificial Intelligence: Cornerstones of Digital Citizen Service.' Logos for PayIt and MeriTalk appear at the top. Below the title are headshots of four speakers with the U.S. Capitol dome in the background.

Cybersecurity and Artificial Intelligence: Cornerstones of Digital Citizen Service

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On-demand Webinar

Banner titled 'Executive Insights: Delivering Modernized Payment and Account Services for Residents' featuring two speakers and logos for StateScoop and PayIt.

Delivering Modernized Payment and Account Services for Residents

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Reports and White Papers

Cover of a white paper titled “Balancing Tech Advancements and Resident Trust: AI in the Public Sector.” Features a balance scale with a human and trust symbols on one side and a robot on the other, with the robot side lower.

Balancing Tech Advancements and Resident Trust: AI in the Public Sector

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On-demand Webinar

Webinar banner titled 'The Efficiency Playbook: Practical Strategies that Actually Work' featuring four panelists and illustrated strategy icons.

The Efficiency Playbook: Practical Strategies that Actually Work

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Reports and White Papers

Online to Outdoors: A Smarter Approach to R3

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On-demand Webinar

Promotional graphic for an on-demand webinar titled 'Beyond the Buzz: Realizing AI’s Potential in Local Government.' Features two smiling presenters in front of an illustrated government building with a robot icon.

Beyond the Buzz: Realizing AI’s Potential in Local Government

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On-demand Webinar

Webinar graphic with the title "Are local governments ready for AI, or is AI ready for them?" featuring three smiling panelists and illustrated AI and city elements in the background.

Are Local Governments Ready for AI, or Is AI Ready for Them?

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