On-demand Webinar

Engage, Educate, Empower: Best Practices for Driving Resident Adoption of Digital Government Services

Engage, Educate, Empower: Best Practices for Driving Resident Adoption of Digital Government Services

Engage, Educate, Empower: Best Practices for Driving Resident Adoption of Digital Government Services Our final episode of the PayIt Digital Government Excellence Symposium will be the culmination of everything learned throughout the Digital Government Excellence Symposium — specifically, how to thoughtfully engage residents and drive channel shift. You’ll leave the webinar with strategies that engage,…

Effortless Transformation: Modernizing Government Service Delivery in Record Time

Effortless Transformation: Modernizing Government Service Delivery in Record Time

Effortless Transformation: Modernizing Government Service Delivery in Record Time The acute need for digital government modernization as a part of the overall digital transformation is nothing new. And so is the disillusionment with being able to do it fast. Contrary to what you may have heard, your agency CAN quickly upgrade IT infrastructure and enhance…

From Paper Trails to Digital Triumph: Supercharging Property Tax Collection in 90 Days

From Paper Trails to Digital Triumph: Supercharging Property Tax Collection in 90 Days

From Paper Trails to Digital Triumph: Supercharging Property Tax Collection in 90 Days As government departments strive to enhance the resident experience online, they’ll encounter new considerations, challenges, and successes. The fourth episode of the PayIt Digital Government Excellence Symposium explores best practices for achieving a best-in-class customer experience in digital property tax collection —…

Building for the Future: Evaluating Technology to Drive Digital Government Service Delivery Success

Building for the Future: Evaluating Technology to Drive Digital Government Service Delivery Success

Building for the Future: Evaluating Technology to Drive Digital Government Service Delivery Success The third episode of the PayIt Digital Government Excellence Symposium will explore how to shape a future-ready government that leverages technology for agency efficiency and enhanced resident experiences. Find out what tactics agencies should prioritize and what technical requirements to look for….

Elevating Resident Experience: Pioneering Digital Government for Equity, Sustainability, and Accessibility

Elevating Resident Experience: Pioneering Digital Government for Equity, Sustainability, and Accessibility

Elevating Resident Experience: Pioneering Digital Government for Equity, Sustainability, and Accessibility In the second episode of the PayIt Digital Government Excellence Symposium, we will focus on creating digital experiences that delight residents (because THAT’S how you retain users). Attendees will get practical tips to enhance resident engagement and repeat visits, and ultimately build trust in…

Year In Review: Top 2023 Trends in Digital Government Service Delivery

Year In Review: Top 2023 Trends in Digital Government Service Delivery

Year In Review: Top 2023 Trends in Digital Government Service Delivery Welcome to the PayIt Digital Government Excellence Symposium. During this event kick-off session, we will take a look back at what 2023 meant for digital service delivery advancement. Government agencies have set ambitious goals to improve the resident experience online, but those projects can…

Helping Residents Make the Shift to Digital Government

Helping Residents Make the Shift to Digital Government

Helping Residents Make the Shift to Digital Government Modern digital government solutions elevate the resident experience, but simply implementing technology — no matter how elegant — won’t yield the meaningful channel shift most agencies hope to see. Resident adoption of digital government tools doesn’t happen just by introducing shiny new technology. Agencies will have to…

2023 Top 3 Needle-Moving Strategies for Digital Government Service Delivery

2023 Top 3 Needle-Moving Strategies for Digital Government Service Delivery

2023 Top 3 Needle-Moving Strategies for Digital Government Service Delivery With consumers now accustomed to doing everything with just a few clicks, government agencies are setting ambitious goals to improve the resident experience online. It’s good for resident trust and satisfaction, and it’s good for agency efficiency. But what should agency leaders prioritize as they…