PayIt LLC
PayIt LLC is a leading provider of cloud-based digital government solutions that simplify how residents interact with public agencies. Founded in 2013 and headquartered in Kansas City, Missouri, with a Canadian office in Toronto, Ontario, PayIt has rapidly become a key partner for government modernization in North America. The company specializes in creating secure, user-friendly digital platforms that allow residents to pay for and manage services including DMV transactions, taxes, utilities, permits, court cases, and more.
PayIt’s platform is modular, configurable, and supports rapid deployment for municipalities, counties, and state/provincial governments. Government agencies can access a branded portal or app, secure digital payment infrastructure, integrated backend workflows, automated notifications, analytics, and resident communications. PayIt is built using cloud-native architecture on AWS, compliant with top-tier standards such as PCI Level 1, SOC 2 Type 2, ISO 27001/27018, and NIST 800.
Procurement is streamlined via PayIt’s availability on AWS Marketplace, NASPO, and state-specific contracts including NYOGS, NCDIT, and the Massachusetts Statewide Contract. The company operates on a performance-based pricing model, making adoption more accessible for governments of all sizes.
Their client base spans the U.S. and Canada and includes notable partnerships with the State of Kansas, the Province of Ontario, and the North Carolina DMV. Testimonials emphasize ease of use, resident satisfaction, and minimized operational lift for governments.
PayIt has earned multiple awards including placement in the GovTech 100 and recognition from Fast Company and StateScoop. Through its “PayIt Forward” initiative, employees participate in community service, reinforcing the company’s values beyond business.
Business Details
- Name: PayIt LLC
- Industry: Digital Government Services and Payment Platforms
- Founded: 2013
- Founder: John Thomson, Mike Plunkett
- Key Executives: Tom Nieto (President & COO), James Ward, Kelly Davis-Felner, Jean Nobile, Jeff Craver, Adam Christensen, Bharat Swatantran
- Employees: Not publicly disclosed
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Location: 1100 Main St, Suite 700, Kansas City, MO 64105, USA
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Canada Office: 250 University Ave., Suite 232, Toronto, ON M5H 3E5, CA
- Website: payitgov.com
- Email: [email protected]
- Social: LinkedIn, @payit_gov on Instagram
Certifications & Compliance
- PCI Level 1
- SOC 2 Type 2
- ISO 27001 & 27018
- NIST-800 Series
Procurement Channels
- AWS Marketplace
- NYOGS
- NCDIT
- Massachusetts Statewide Contract
- NASPO ValuePoint
Target Audience
- Local (Municipal & County) Governments
- State & Provincial Agencies
- Federal Public Service Divisions
- Civic IT and Procurement Leaders
Service Outputs
- Resident-facing portals or apps
- Agency admin portal
- Secure digital transactions
- Workflow integrations
- Notifications & analytics
- Resident communications
Client Results & Testimonials
- Kansas: Statewide digital transformation
- Toronto, Ontario: Permit and municipal services digitization
- North Carolina DMV: Modernized DMV workflows
- Beaufort County SC: Property Taxes
- Grand Rapids, MI: Multiple municipal services
- Michigan Department of Natural Resources: Hunt and Fish Licensing
Awards
- GovTech 100 (multiple years)
- Fast Company
- StateScoop
Community Engagement
- PayIt Forward Program (volunteer & service events)
- Kansas City Corporate Challenge