Resource Library

Explore real-world success stories, digital transformation best practices, and the latest in GovTech here.

Cover of a white paper titled “Balancing Tech Advancements and Resident Trust: AI in the Public Sector.” Features a balance scale with a human and trust symbols on one side and a robot on the other, with the robot side lower.

Reports and White Papers

Balancing Tech Advancements and Resident Trust: AI in the Public Sector

Reports and White Papers

Online to Outdoors: A Smarter Approach to R3

Cover image of “The PayIt Digital Government Adoption Index: 2025 Edition.” The design features the title in bold navy text on a light purple background, with a tagline reading “Creating Digital Dividends for Agency Operations and Resident Satisfaction.” On the right side, an illustration shows a government building with stylized leaves

Reports and White Papers

2025 Digital Government Adoption Index: Digital Dividends for Agencies and Residents

Illustration of a government building with colorful leaves sprouting from the dome, symbolizing money, services, and satisfaction. Text reads: 'Maximizing Digital Dividends: Transforming Agency Operations & Resident Satisfaction.'

On-demand Webinar

Maximizing Digital Dividends: Transforming Agency Operations & Resident Satisfaction

Better together: Tech partnership helps propel Grand Rapids’ digital transformation

Watch This Video

The City of St. Louis license collector’s office expands its digital footprint

Watch this video

Reports and White Papers

Cover image of the “2024 Consumer Digital Government Adoption Index” report by PayIt. The design features bold white text on a blue background with the tagline “Charting a path to 80%+ digital adoption.” The bottom right showcases an abstract illustration of a government building with a yellow path line and pink markers

2024 Consumer Digital Government Adoption Index

Download

Reports and White Papers

Cover image of a white paper titled “Build vs. Buy: Choosing the Best Path for Government Technology” published by PayIt. The design features a dark blue background with illustrations of two people beside a large question mark, and a stylized construction crane lifting a building block. Subtext notes the topic of government leaders modernizing with SaaS solutions.

Build vs. Buy: Choosing the Best Path for Government Technology

Download

Designed image of a mock-up video screen with a mouse arrow and play button. A image of the state of Kansas is on the upper left.

Wyandotte County and PayIt: A Better Customer Experience

Watch This Video

On-demand Webinar

State CIO Priorities: Digital Government, AI/ML, and More

Access This Webinar

On-demand Webinar

How to Build People-First Digital Government Services

Access This Webinar

On-demand Webinar

2024 Digital Government Excellence Symposium

Watch now

On-demand Webinar

Image that reads "Inclusive Innovations: Resident-Centric Payment Processing in Government.

Inclusive Innovations: Resident-Centric Payment Processing in Government (Canada)

Download This Webinar

< Previous 1 2 3 4 5 … 8 Next >