Profile & Personal Info

This quick video covers how residents update contact info, payment methods, and notification preferences from one page, so fewer calls come in about outdated records.

How do residents update their contact info and payment methods?

What it does: Residents manage their contact information, payment methods, and notification preferences from one page, reducing calls that come from outdated records.

What residents can do: update contact information, add or remove saved payment methods, set notification preferences, view all linked accounts (property, vehicle, utility) from one screen, and access payment history with downloadable receipts for past transactions. All updates take effect immediately.

Residents manage everything about their account from a single profile page.

From here, they can update their contact information, add or remove a saved payment method, and manage notification preferences. If a resident has multiple accounts linked — a vehicle, a property, a utility bill — they’re all visible in one place.

Residents can also view their payment history and pull up receipts for any past transaction — useful if they ever need to confirm a payment or share proof of payment.

Everything residents update takes effect immediately. For your agency, that means contact details and payment information stay current without any manual intervention on your end.

Video Details

Duration

0:45 mins

Topic

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