Connect a Utility Account

This quick video shows how residents link a utility account online to pay bills and track usage without calling in.

How do residents connect a utility account online?

What it does: Residents can link their utility account online and pay bills, view balances, and track usage from one place, without calling in or visiting an office.

How it works: Residents log in, look up their account, and confirm their address. Once connected, they can pay bills, view current and past balances, and monitor usage history. For agencies: fewer in-person visits, less manual processing, and more predictable revenue collection.

With PayIt, your residents can quickly and securely connect their utility accounts. Enrollment is simple. They log in, look up their account, and confirm their address in just a few steps.

Once connected, residents can pay their bills online, reducing in-person visits and manual processing.

They can also view balances, track past payments, and monitor usage — all in one place.

The result: more informed residents, increased digital adoption, and a predictable revenue collection process for your agency.

Video Details

Duration

0:35 mins

Topic

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