How To: Evaluate Digital Government Service Delivery Technologies New world. New experiences. It’s time for a new toolkit. With consumers now accustomed to doing everything with just a few clicks, government agencies are setting ambitious goals to improve the resident experience online. It’s good for resident trust and satisfaction, and it’s good for agency efficiency….
Digital Customer Engagement for Utilities What trends are shaping digital collection for utilities payments? Are government agencies prioritizing the right enhancements to digital service delivery for a great customer experience in utilities? Watch the webinar to explore this topic in detail. Webinar attendees will learn: What do government agencies think about digital transformation, and what…
Jackson County Service Delivery Jackson County, MO has tackled digital transformation challenges head-on. Join Jackson County’s Whitney Miller, Director of Collections, and Michael Erikson, Director of IT, as they discuss their journey to modernization, including getting approvals to move forward with a new solution and addressing legacy technology bottlenecks. Watch the webinar for more. Speakers
Accelerating Improvements in the Constituent Experience with APIs Most government agencies have multiple systems that need to talk to each other, but that doesn’t need to be a barrier to modernization. APIs are a critical piece of a modernization roadmap – learn more in this webinar. Webinar attendees will learn: What do government agencies think…
