With consumers now accustomed to doing everything with just a few clicks, government departments are setting ambitious goals to improve the resident experience online. It’s good for resident trust and satisfaction, and it’s good for agency efficiency.
From security, to customer experience, to accessibility, there are a number of best practices in digital government. How do they apply to modernized property tax collection? Our webinar explores what makes a best-in-class customer experience for digital property tax.
- What drives residents to channel shift?
- How can agencies unlock adoption?
- What specific trends for 2023 should be considered as agencies invest in more digital service delivery?
- Real world results from cities and counties who have been there, done that.