Jackson County Service Delivery

Jackson County, MO has tackled digital transformation challenges head-on. Join Jackson County’s Whitney Miller, Director of Collections, and Michael Erikson, Director of IT, as they discuss their journey to modernization, including getting approvals to move forward with a new solution and addressing legacy technology bottlenecks. Watch the webinar for more.

Speakers

• Whitney Miller: Director of Collections, Jackson County, Missouri
• Michael Erickson: Director of Information Technology, Jackson County, Missouri
• Otto Doll: Senior Fellow, Center for Digital Government