Resource Library

Explore real-world success stories, digital transformation best practices, and the latest in GovTech here.

Reports and White Papers
Build vs. Buy: Choosing the Best Path for Government Technology
Learn More Build vs. Buy: Choosing the Best Path for Government Technology
Reports and White Papers
The 2026 PayIt Consumer Digital Government Adoption Index
Learn More The 2026 PayIt Consumer Digital Government Adoption Index
Reports and White Papers
Online to Outdoors: A Smarter Approach to R3
Learn More Online to Outdoors: A Smarter Approach to R3
Reports and White Papers
A Buyer’s Guide for Natural Resource Agencies
Learn More A Buyer’s Guide for Natural Resource Agencies

LinkedIn Live event graphic titled Customer Experience 2.0: Understanding the future of digital government, from PayIt GovLab, with an illustrated city skyline

On-demand Webinar

Customer Experience 2.0: Understanding the future of digital government

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Graphic showing a video player interface with a large play button centered on a light purple background. To the right, there is a dark blue silhouette of the state of Missouri

The City of St. Louis delivers a digital solution that works for all

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Illustration of a government building with colorful leaves sprouting from the dome, symbolizing money, services, and satisfaction. Text reads: 'Maximizing Digital Dividends: Transforming Agency Operations & Resident Satisfaction.'

On-demand Webinar

Maximizing Digital Dividends: Transforming Agency Operations & Resident Satisfaction

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Graphic titled 'The CIO's Evolving Priorities: What Changed and What to Expect in 2025.' Features two men smiling, a government building icon with a flag and '2025' in the background, and a balance scale weighing icons for security and budgeting on one side, and cloud and AI on the other.

On-demand Webinar

The CIO’s Evolving Priorities: What Changed and What to Expect in 2025

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Video thumbnail for the Grand Rapids, Michigan success story, featuring a map of Michigan

Digital-first and customer-focused mindset for Lansing

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Reports and White Papers

Advanced API Integrations: Bridge the gap to a modern experience

Video thumbnail for the Grand Rapids, Michigan success story, featuring a map of Michigan

Better together: Tech partnership helps propel Grand Rapids’ digital transformation

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Illustration of a video player interface beside a Missouri state outline, for a success story video

The City of St. Louis license collector’s office expands its digital footprint

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Cover image of the “2024 Consumer Digital Government Adoption Index” report by PayIt. The design features bold white text on a blue background with the tagline “Charting a path to 80%+ digital adoption.” The bottom right showcases an abstract illustration of a government building with a yellow path line and pink markers

Reports and White Papers

2024 Consumer Digital Government Adoption Index

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