Modernize dozens of services – even if your system of record is old enough for its own driver’s license.
Digital self-service unlocks better efficiency for DMVs, but decades-old systems make it tough to modernize. The result? Exasperated motorists and frustrated staff. Now you can deliver an easy-to-use digital front end — even when your system of record sits on a mainframe.
Move dozens of services online. Drive efficiency forward.
PayIt is a breath of fresh air for me. Oftentimes we hear that the back end and modernization is a hurdle to getting things done. Not only are you guys finding a way to optimize and integrate with what we have, you’re making it easier for our constituents to get the services that they need.
State of North Carolina
Upgrade your resident-facing experience while you modernize your back end.
We go beyond form fields and clunky payment pages to provide your residents with a digital DMV that makes accessing your services a breeze.
You don’t have to wait for a modernization effort to offer a user-friendly online experience. We get you live with modern online services no matter what systems you’re running. And when your upgraded back end system is ready for prime time? We make the switch with you — no change orders required.
The North Carolina DMV switched to PayIt and…
Decreased office wait times by
Increased online revenue collection by
Collected
Optimize your operations both online and at offices.
Make every resident touchpoint faster, smarter, and more secure with services that save your staff time and ensure safety, security, and great customer service.
Put in-office visits in the fast lane.
Enable residents (or customers) to submit their paperwork in advance – and confirm that it’s approved – before they visit an office. With speedier interactions and fewer repeat visits, it’s easier for everyone.
Prevent identity fraud and protect user data.
Residents want the convenience of online services, but security can’t take a back seat. Shift more DMV services online and bolster proactive data protection with enhanced identity verification.
Close insurance compliance gaps.
Make it easy for residents to verify coverage in real time and let automated monitoring drive compliance. So your staff can focus on serving customers, not enforcement.
The Kansas Division of Vehicles switched to PayIt and…
Acquired
Saw nearly
Collected over
Office traffic jams? Clear up the congestion.
Is there anything more stressful than a line of customers stretching out the door?
PayIt helps you redirect walk-in traffic online and gives your team the tools they need to support customers, no matter how they pay.
Now your office can:
Trim lines and reduce office visits
Save 1000s of hours of manual tasks
Cut down on paperwork processing
Spend less on postage & envelopes
Shrink stacks of paperwork
View transactions, account details, and more
Get office-specific insights
Offload chargebacks to PayIt
And much more
Help residents go from manual to automatic.
Give residents the freedom to manage all their DMV tasks — anytime, anywhere, on any device — without extra support from your staff.
Our intuitive resident portal becomes their go-to for everything DMV: documents, vehicle info, payment history, and more.
With everything in one place, residents can always find what they need, when they need it. So they don’t have to call to ask about their VIN or the expiration date on their vehicle registration.
Now your customers can:
Pay online for registrations, renewals, titling, and more
Request custom and special interest plates
Get payment reminders and renewal notifications
Access official documents from any device
Contact PayIt if they need help using the platform
And much more
Your residents will… Get it. Use it. Love it.
Adopting online solutions starts with awareness. That’s why PayIt includes a dedicated Resident Communications team to help you promote your new online services, from launch to long-term engagement. We don’t just support your rollout — we help drive awareness year after year.
PayIt’s registration reminders have open rates of over 65% — more than double the industry average for government emails. That means residents don’t just see the message; they act on it.
The Florida DHSMV switched to PayIt and…
Increased online transactions by
With an annual growth rate of
Integrations: Done. For. You.
PayIt integrates with your back-end systems, no matter how old or complex they are.
