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Author: Laura Bauer

  • Illustration of a government building with a robot icon, representing AI in state and local government, accompanied by the text 'AI in state and local government' on a yellow background.
    Government Modernization

    How AI is changing state and local government operations

    ByLaura Bauer January 16, 2025September 4, 2025
  • Graphic with the text “Weighing in on NASCIO’s 2025 Top 10 CIO Priorities” on a light purple background. The illustration shows two people having a conversation with speech bubbles above them
    Government Modernization

    What’s next for government gech? NASCIO’s 2025 CIO Priorities

    ByLaura Bauer December 19, 2024September 4, 2025
  • Graphic with the text “Looking back at our key trend predictions” on a purple background. The illustration features a hand holding a magnifying glass labeled “2024” over a map with user icons, while a woman looks through binoculars
    Driving Adoption Government Modernization

    Where are we now? Revisiting our 2024 government technology predictions

    ByLaura Bauer December 11, 2024April 28, 2025
  • Graphic with the text “Deliver secure digital experiences that build trust” on a pink background. The illustration shows a woman holding a tablet displaying a login screen with a padlock icon, representing cybersecurity and data protection. In the background, there are abstract outlines of government buildings and trees.
    Government Modernization Resident Experience

    Can data security improve online government experiences?

    ByLaura Bauer October 31, 2024April 28, 2025
  • Illustration with the text “When it comes to AI, people still have mixed feelings.” The image shows a woman working at a laptop while a friendly robot gestures beside her. To the right, two rating bars display different reactions: one with five stars and a happy face, and another with two stars and a sad face
    Government Modernization Resident Experience

    Artificial intelligence in the public sector: What residents really think

    ByLaura Bauer October 17, 2024September 5, 2025
  • Graphic with the text “Generational differences in digital government services” on a green background. The illustration shows two people—one older and one younger—engaged in planting flowers in front of a government building with a pink flag
    Driving Adoption Government Modernization

    Dig deeper: Generational differences in digital government services

    ByLaura Bauer September 24, 2024April 28, 2025
  • Illustration of a person smiling with a mobile phone screen showing a facial recognition process, accompanied by the text 'The importance of identity and access management.'
    Government Modernization

    The importance of IAM: Strengthen government security and resident trust

    ByLaura Bauer August 27, 2024September 4, 2025
  • Designed image with a small, simple org chart (people's faces). Text reads: What does change management have to do with digital transformation?
    Government Modernization

    Improve modernization efforts with a culture that embraces change

    ByLaura Bauer July 2, 2024April 2, 2025
  • Designed image of a person working on a computer with "AI" next to them. Text reads "How can government agencies use AI to serve their residents better?"
    Government Modernization

    Could AI improve digital government services?

    ByLaura Bauer June 24, 2024April 2, 2025
  • Designed image of a person watering plants. Text reads "Evolution of the CIO role"
    Government Modernization

    The CIO role is changing. Here’s how.

    ByLaura Bauer June 5, 2024April 2, 2025

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