Author: Laura Bauer

Illustration of a hand holding a magnifying glass with '2024' inside, overlaid on a map with icons of user profiles. A person with curly hair looks into the distance, next to the text 'Looking back at our key trend predictions.'

Driving Adoption Government Modernization

Where are we now? Revisiting our 2024 government technology predictions

ByLaura Bauer December 11, 2024December 12, 2024

Illustration of a person holding a tablet with a lock icon, symbolizing secure login. Text reads 'Deliver secure digital experiences that build trust.' Pink background features abstract cityscape and trees.

Government Modernization Resident Experience

Can data security improve online government experiences?

ByLaura Bauer October 31, 2024November 1, 2024

Illustration of a woman using a laptop, accompanied by a friendly green robot. The text reads, 'When it comes to AI, people still have mixed feelings.' Below the robot, two rating bars are shown: one with five stars and a happy face, the other with two stars and a sad face, representing contrasting opinions about AI.

Government Modernization Resident Experience

How do consumers feel about AI in digital government?

ByLaura Bauer October 17, 2024

The image features an illustration of two individuals engaged in gardening outside a government building with a pink flag. On the left, bold white text reads, "Generational differences in digital government services." The background is a solid green color, with minimal decoration. The individuals symbolize different generations, highlighting the theme of the text.

Driving Adoption Government Modernization

Dig deeper: Generational differences in digital government services

ByLaura Bauer September 24, 2024September 24, 2024

Illustration of a person smiling with a mobile phone screen showing a facial recognition process, accompanied by the text 'The importance of identity and access management.'

Government Modernization

How identity and access management keeps your data secure

ByLaura Bauer August 27, 2024August 27, 2024

Designed image with a small, simple org chart (people's faces). Text reads: What does change management have to do with digital transformation?

Government Modernization

Improve modernization efforts with a culture that embraces change

ByLaura Bauer July 2, 2024July 2, 2024

Designed image of a person working on a computer with "AI" next to them. Text reads "How can government agencies use AI to serve their residents better?"

Government Modernization

Could AI improve digital government services?

ByLaura Bauer June 24, 2024July 8, 2024

Designed image of a person watering plants. Text reads "Evolution of the CIO role"

Government Modernization

The CIO role is changing. Here’s how.

ByLaura Bauer June 5, 2024July 8, 2024

Cloud architecture: What every government agency should know

Government Modernization

Cloud architecture: What every government agency should know

ByLaura Bauer April 3, 2024July 8, 2024

Image of two people looking at mobile phones. Text reads: Beginner's guide to SEO

Driving Adoption Government Modernization

Navigating the digital landscape: Government SEO tactics

ByLaura Bauer March 25, 2024July 8, 2024