Forrester has conducted a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) of deploying PayIt’s digital government services and payments platform. Armed with this study, state and local governments can identify the cost, benefit, flexibility and risk factors affecting their decisions to invest in PayIt as their government platform partner.
Forrester interviewed four local and state government agencies with experience using the PayIt platform. Using PayIt’s technology enabled these agencies to automate their workflows—creating web, mobile and native app solutions for constituents to interact with. This allowed them to collect and disburse vital sources of revenue faster, save on IT resources and drastically reduce manual processes.