- On-demand Webinar
Proven Resident Communication Strategies for State and Local Agencies
Residents don’t speak bureaucrat. And when your agency does, you risk losing trust, engagement, and adoption of your digital government services. Let’s show you how to reach residents more effectively.
This webinar features Joshua Robertson, Director of Sustainability & Citizen Services, City of Fort Smith, Arkansas, and Kim Archuletta, Treasurer & Public Trustee, Pueblo County, Colorado, who will share real-world examples of government communication strategies that build trust and drive digital adoption.
You’ll learn how to:
Replace jargon with plain language that motivates residents to act
Blend digital and traditional channels to make sure your message reaches everyone
Automate and personalize outreach to ensure it’s timely and relevant
Build resident trust with effective, transparent government communication
Speakers:
- Joshua Robertson: Director of Sustainability & Citizen Services, City of Fort Smith, Arkansas
- Kim Archuletta: Treasurer & Public Trustee, Pueblo County, Colorado
- Kelly Davis-Felner: Chief Marketing Officer, PayIt
