on-demand webinar

How to Build People-First Digital Government Services

Over the past few years, state and local government organizations have heavily invested in technology modernization to boost operational efficiency and enhance service access for residents. Despite these efforts, government adoption of digital services still trails behind the private sector, with over a quarter of consumers citing user experience as a significant barrier. Enter Government Customer Experience 2.0.

Join MeriTalk and PayIt for an insightful webinar as they present the findings of the 2024 Digital Government Adoption Index. Our speakers will discuss how state and local governments are embracing the next generation of digital service delivery, creating a seamless, intuitive, and trusted user experience for both residents and agency staff. Don’t miss this opportunity to learn about the future of digital government services.