Wyandotte County, Kansas and PayIt: A Better Customer Experience Instead of having to travel downtown to make payments in person, Wyandotte residents now have a choice — and 50% are choosing to pay online. Here’s how Wyandotte County updated the customer experience.
myNCDMV: A customer engagement platform for all things DMV Solutions deployed motor vehicles The beginning of a digital transformation With acres of parks, mountain views, top universities, and rich arts and culture, the State of North Carolina is certainly a beautiful place to live and explore. Already the ninth most populous state in the US,…
Beaufort County improves operational efficiency and cash flow with PayIt Beaufort County, South Carolina was facing a growing population and an increasing demand for efficient and accessible government services. The county’s Treasurer, Maria Walls, recognized the need for a system that could provide consistent, predictable, and secure cash flow to support the county’s vision, mission,…
Business rebounds for Ohio Lake Erie Fishery and the local community with the help of PayIt Solutions deployed outdoors A campaign is hatched Like many industries, local fish processors and for-hire anglers and guides saw a dramatic decrease in business due to the COVID-19 pandemic and associated travel and business restrictions. In fact, in 2020,…
City of Fort Smith modernizes service delivery with PayIt Solutions deployed Utilities Upgrading to a modern payment system Just over 300 acres of public park space, historical attractions, and a rich heritage make Fort Smith a popular place to live in Arkansas. With almost 90,000 residents, Fort Smith is currently the third largest city in…
Digital Transformation at the Beaufort County, SC Treasurer’s Office In beautiful Beaufort County, SC, property taxes fund first responders, teachers, and parks. Watch the video featuring Beaufort County Treasurer Maria Walls discussing the impact digital revenue collection has had on her community.
Digital Government Transformation in Grand Rapids, Michigan The City of Grand Rapids prides itself on innovation. When city leadership needed a payment solution that would improve digital inclusion & make government operations run more efficiently, they called PayIt. Since implementing GR PayIt and “putting the power in residents’ hands” with the digital government solution in…
Moving the city of St. Louis into the GovCloud Hear from St. Louis Collector of Revenue’s Rachel McClure, Assistant Collector and Amir Softic, IT Manager, on how their agency spun up new services with PayIt in direct response to the COVID-19 pandemic. Solutions deployed Property Tax Utilities tickets & fines Establishing a true partnership Gregory…
Florida Highway Safety Motor Vehicles Digital Transformation Solutions deployed motor vehicles The need for automation The State of Florida and the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) partnered with PayIt on an innovative, digital reimagining of how residents interact with local driver license and motor vehicle service centers. Launched in 2017, myFlorida…
Ahead of the curve: How the Shelby County Trustee’s Office uses technology to serve their residents Solutions deployed Property Tax A history of meeting County residents where they are The Shelby County Trustee’s Office has always prided themselves on innovative, out-of-the-box approaches for collecting property tax revenue. Shelby County Trustee Regina Morrison Newman has continued…