Government Modernization

Graphic image with gears and a "Bug Report" check list. Text reads: What causes tech debt accumulation?

Government Modernization

Technical debt impact: What causes it and how to manage effectively

ByLaura Bauer February 20, 2024July 24, 2025

Graphic featuring a quote that reads, “No 'right' way to write an RFP — and that’s a good thing,” alongside a photo of James Gilligan, Proposal Manager. To the right is an illustrated document with checkmarks and lines of text, suggesting completed proposal components. The background is light blue with dark blue and green design accents.

Government Modernization

Considerations for your local government proposal

ByJames Gilligan January 24, 2024April 23, 2025

Addressing the digital divide amidst digital government

Government Modernization

How the digital divide impacts access to government services

ByAlexis January 4, 2024July 24, 2025

Government Modernization

5 key trends that will demand your attention in 2024

ByAustin Wakat December 18, 2023April 23, 2025

Graphic image of a person using a mobile phone. The text on the image reads: How can a Conversational Workflow help my agency?

Government Modernization

Trustworthy chatbots for government. Too good to be true?

BySam Leese November 1, 2023April 29, 2025

Graphic image with a chart and text that reads: Everything your team needs. All in one place.

Government Modernization

The agency admin portal: Your accounting system’s genius sidekick

BySam Leese October 19, 2023April 29, 2025

Graphic with the text “Three common concerns around technology adoption” on a dark blue background. The illustration shows a man in a shirt and tie writing at a desk filled with papers and office supplies, with a large number 3 behind him

Government Modernization

Friend or foe? Technology on the frontline at government agencies

BySam Leese October 12, 2023April 29, 2025

Graphic with the text “Amy Schweppe, human-centered design” on a light purple background. The image features a grayscale photo of Amy Schweppe smiling, alongside abstract design elements including dark blue arrows, a grid with yellow dots, and curved shapes

Government Modernization

Human-centered design in government: 3 mistakes to avoid

ByMegan Eisenhauer September 22, 2023July 24, 2025

Graphic with the text “Consumer grade payments” on a teal background. The illustration shows an older adult with gray hair sitting at a desk and using a computer,

Government Modernization

Constituents to consumers: Now is the time to bring user-friendly payments to government agencies

ByMarketing September 14, 2023April 29, 2025

Keys to success: What should utilities expect from a digital payments partner

Government Modernization

Keys to success: What should utilities expect from a digital payments partner

ByAlexis August 2, 2023May 24, 2024