Government Modernization

Graphic with a blue background featuring white text that reads, 'Understanding eBilling, notifications, and bill reminders.' To the right, an illustration of a woman using a smartphone is shown, with a speech bubble behind her.

Government Modernization Resident Experience

eBilling done right: A guide for local governments

BySam Leese March 5, 2025March 5, 2025

Illustration with the text 'Fast tech, slow procurement' and 'James Gilligan, Proposal Manager.' The image shows a rocket with a snail on top, symbolizing slow movement, flying over a cityscape with clouds and motion lines in the background.

Government Modernization

Fast tech, slow procurement: Accelerating your software procurement

ByJames Gilligan March 5, 2025March 5, 2025

Graphic with navy text on a yellow background reading, '5 of our biggest takeaways from ICMA.' To the right, an illustrated man in a blue blazer and green shirt looks thoughtful, with a thought bubble containing icons and diagrams.

Cities and counties Government Modernization

ICMA recap: AI, resident engagement and talent retention are trending

ByTheckla Spainhower March 3, 2025March 3, 2025

Graphic with the text 'Digital government for equity and accessibility.' The image has a dark blue background and shows a person happily using a cell phone.

Driving Adoption Government Modernization Resident Experience

Creating digital government services for all

ByLaura Bauer February 27, 2025February 27, 2025

Graphic with text that reads 'Empower residents and reduce burdens on court staff.' To the right, an illustration of a laptop screen displays a stylized government building with a small flag on top. The background is light blue with abstract circular and wavy design elements.

Government Modernization

Digitizing courts: Real success stories from court clerks

ByMarketing February 24, 2025February 24, 2025

Government Modernization

OpenAI introduces ChatGPT Gov (and other AI news)

ByLaura Bauer February 12, 2025February 12, 2025

Illustration with the text 'Set the tone with a great login experience' in bold, dark blue font on a yellow background. To the right, a digital tablet displays a login screen with username and password fields. Surrounding the tablet are security-related icons: a shield with a lock, a checkmark inside a green circle, a gear, and a heart inside a speech bubble, symbolizing security, usability, and positive user experience.

Driving Adoption Government Modernization Resident Experience

First impressions matter: Killer resident logins

BySam Leese February 6, 2025February 21, 2025

Illustration of a person in a suit with a thoughtful expression, surrounded by icons representing coding, security, and digital tools. The text reads, 'Could low-code software be your solution?' in bold blue font on a light blue background.

Government Modernization

How low-code technology improves digital government services

ByLaura Bauer February 3, 2025March 6, 2025

New resource for government agencies to help with ADA Title II web accessibility compliance

Government Modernization

New resource for government agencies to help with ADA Title II web accessibility compliance

ByLaura Bauer January 24, 2025February 21, 2025

Illustration of two hands holding puzzle pieces labeled "Front End" and "Back End" apart. The left hand, which is orange and wearing bracelets, holds the green "Front End" piece, while the right hand, which is brown and wearing a suit, holds the blue "Back End" piece. The background is pink with abstract design elements. The text "Separating the front end from the back end" is displayed in bold, dark blue font on the left.

Government Modernization Resident Experience

A legacy SOR doesn’t have to hold back modernization: Separating the front end from the back end

ByMarketing January 22, 2025January 22, 2025