Author: Laura Bauer

Graphic with the text 'Digital government for equity and accessibility.' The image has a dark blue background and shows a person happily using a cell phone.

Driving Adoption Government Modernization Resident Experience

Creating digital government services for all

ByLaura Bauer February 27, 2025February 27, 2025

Government Modernization

OpenAI introduces ChatGPT Gov (and other AI news)

ByLaura Bauer February 12, 2025February 12, 2025

Illustration of a person in a suit with a thoughtful expression, surrounded by icons representing coding, security, and digital tools. The text reads, 'Could low-code software be your solution?' in bold blue font on a light blue background.

Government Modernization

How low-code technology improves digital government services

ByLaura Bauer February 3, 2025March 6, 2025

New resource for government agencies to help with ADA Title II web accessibility compliance

Government Modernization

New resource for government agencies to help with ADA Title II web accessibility compliance

ByLaura Bauer January 24, 2025February 21, 2025

Illustration of a government building with a robot icon, representing AI in state and local government, accompanied by the text 'AI in state and local government' on a yellow background.

Government Modernization

The potential of AI in state and local government

ByLaura Bauer January 16, 2025January 16, 2025

Illustration of two people having a conversation with speech bubbles above them. Text reads: 'Weighing in on NASCIO’s 2025 Top 10 CIO Priorities' against a light purple background with decorative triangle and dotted patterns.

Government Modernization

NASCIO’s 2025 Top 10 CIO Priorities are everything we expected them to be

ByLaura Bauer December 19, 2024January 13, 2025

Illustration of a hand holding a magnifying glass with '2024' inside, overlaid on a map with icons of user profiles. A person with curly hair looks into the distance, next to the text 'Looking back at our key trend predictions.'

Driving Adoption Government Modernization

Where are we now? Revisiting our 2024 government technology predictions

ByLaura Bauer December 11, 2024February 21, 2025

Illustration of a person holding a tablet with a lock icon, symbolizing secure login. Text reads 'Deliver secure digital experiences that build trust.' Pink background features abstract cityscape and trees.

Government Modernization Resident Experience

Can data security improve online government experiences?

ByLaura Bauer October 31, 2024November 1, 2024

Illustration of a woman using a laptop, accompanied by a friendly green robot. The text reads, 'When it comes to AI, people still have mixed feelings.' Below the robot, two rating bars are shown: one with five stars and a happy face, the other with two stars and a sad face, representing contrasting opinions about AI.

Government Modernization Resident Experience

How do consumers feel about AI in digital government?

ByLaura Bauer October 17, 2024January 13, 2025

The image features an illustration of two individuals engaged in gardening outside a government building with a pink flag. On the left, bold white text reads, "Generational differences in digital government services." The background is a solid green color, with minimal decoration. The individuals symbolize different generations, highlighting the theme of the text.

Driving Adoption Government Modernization

Dig deeper: Generational differences in digital government services

ByLaura Bauer September 24, 2024January 13, 2025