• On-demand Webinar

How State and Local Government Agencies Move Residents to Digital Channels


The message from state and local residents couldn’t be clearer: they prefer interacting with government services online. But confusing user experiences still prevent many residents from fully adopting online services. For state and local governments facing tight budgets and limited staff, implementing a modernized digital platform and guiding residents on how to use it can be daunting. The good news is that there are proven best practices that support government agencies as they navigate the change.

Join this webinar to hear from experts about the three key principles for successfully transitioning to online services. They provide actionable strategies for leaders who understand the value of digitization and want to make it a reality, explaining:

How to make it clear, secure, and easy

How digital transformation works

Why digital transformation matters

Your speakers:

  • Shane McDaniel, Chief Information Officer, City of Seguin
  • Nick Copelin, Senior Director, Resident Communications, PayIt