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PayIt launches tool to calculate the ROI of their government digital services and payments

GovTech News

Kansas City-based GovTech leader can bring state and local agencies a return on investment of 322% over three years

Kansas City, Missouri—November 19, 2021— PayIt, an award-winning platform for government technology, has launched a free tool to calculate the return on investment (ROI) of deploying digital government services and payments. Using PayIt’s software as a service (SaaS) platform, state and local agencies can consolidate multiple government services and their associated payments into one citizen experience. 

The ROI Calculator quantifies the value of employees’ time and efforts organizations can recapture after implementing PayIt’s government software. The no-cost assessment is guided by current PayIt clients’ experiences and third-party research, including Forrester Consulting’s Total Economic Impact™ study, which found that PayIt brings government agencies an ROI of 322% over a three-year period. 

“With the help of this ROI Calculator, government leaders will be able to determine the dramatic cost savings of deploying our platform to digitize services and payments, streamline their operations and better meet the needs and expectations of their citizens,” Jeff Craver, PayIt’s chief government relations officer, said. “PayIt’s ROI Calculator will help government leaders in jurisdictions large and small measure the impact of their digital transformation efforts to modernize processes and deliver a stellar citizen experience.”

State and local governments deploying PayIt can reduce operational costs and accelerate revenue collections by eliminating manual processing of documents and payments. Workflow automation frees up employees from tedious tasks, enabling them to focus on other productive, value-added projects. In addition, convenient online and mobile payment options and a secure wallet to store customer information drive the adoption of digital government services and help boost agencies’ revenues.

The free tool can be accessed at and completed in just 10 minutes. After the assessment, government officials will receive a downloadable personalized report with results and recommendations.


About PayIt

PayIt is the leading SaaS provider of digital government services and payments. Through cloud-native technology, PayIt’s platform simplifies doing business with government agencies of any size by consolidating hundreds of services and payments into one connected experience for citizens. Within a 90-day launch period, PayIt delivers a solution that allows citizens to handle all of their essential government tasks (i.e. taxes, driving documents, permits, licenses, fines).

This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors:

  • GovTech 100 (2017-2021)
  • Fast Company Innovation in Design Award (2019)
  • StateScoop 50 State IT Innovation of the Year (2019-2020)
  • NASCIO State IT Recognition finalist (2020)
  • LocalSmart Awards (2020)
  • Smart 50 Awards (2021)

To learn more about PayIt, visit 

Media Contact:

Matthew Moloney
Director of Marketing Communications, PayIt