How To: Evaluate Digital Government Service Delivery Technologies

New world. New experiences. It’s time for a new toolkit.

With consumers now accustomed to doing everything with just a few clicks, government agencies are setting ambitious goals to improve the resident experience online. It’s good for resident trust and satisfaction, and it’s good for agency efficiency.

But what should agency leaders prioritize as they evaluate digital service delivery technologies?

This webinar covers:

How to effectively champion modernization in your agency

Key requirements for any technology vendor your agency is considering

The role of user experience in driving adoption and channel shift

Technical must-haves for a payments solution

How to evaluate a vendor’s partnership orientation to find the right fit for your needs