In partnership with PayIt, Olive Branch, Mississippi, has added new functionality that enables users to pay for court services and traffic citations through their city-wide online portal myOliveBranch. This comes on the heels of a July 2021 launch that allowed residents to digitally manage and pay utility bills, along with enroll in automatic payments, create a single profile to store payment information and create payment reminders and notifications.
The ease of use and simple transactions provided by a digital platform have been in demand by the city’s nearly 40,000 residents, according to Olive Branch Mayor Ken Adams.
“I heard from numerous citizens when campaigning and after taking office that they desire an online method to pay their city services bills like they do with typical businesses. I want to provide the most efficient services we can to meet citizens’ needs.”
– Olive Branch Mayor Ken Adams
Government employees in Olive Branch are also seeing positive gains. As more citizens utilize the myOliveBranch app to complete transactions, government agencies have noted employees having more time to dedicate to other tasks as they process fewer in-person payments from residents visiting their offices. Such streamlined efficiency has been a result of PayIt tools used in other cities, as well, also resulting in lower delinquency rates and fewer payment errors for residents.
“Working with Olive Branch’s officials and leadership has been a privilege for our team. We are proud to help build systems and solutions that help communities excel and operate at high levels. PayIt is honored to continue partnering with Olive Branch to bring its residents access to the next generation of digital technology.”
– PayIt Chief Revenue Officer Neil Graham
Located just outside Memphis, Tennessee, Olive Branch boasts a rich heritage of Southern hospitality, an historic walking trail in its Old Towne District and a beautiful bonsai tree nursery–plus state-of-the-art solutions to digitalization challenges currently facing many modern cities, as Olive Branch and PayIt’s partnership expansion comes as the demand for digital wallet payment services is at an all-time high.
“I will continue to look for more ways to operate Olive Branch efficiently and appreciate the expertise of the city employees who work diligently to initiate these positive changes.”
– Olive Branch Mayor Ken Adams
PayIt is the leading SaaS provider of digital government services and payments. Through cloud-native technology, PayIt’s platform simplifies doing business with government agencies of any size by consolidating hundreds of services and payments into one connected experience for citizens. Within a 90-day launch period, PayIt delivers a platform that allows citizens to handle all of their essential government tasks (i.e. taxes, driving documents, permits, licenses, fines).
This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors:
- GovTech 100 (2017-2021)
- Fast Company Innovation in Design Award (2019)
- StateScoop 50 State IT Innovation of the Year (2019-2020)
- NASCIO State IT Recognition finalist (2020)
- LocalSmart Awards (2020)
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