Licensing & Permitting

Licenses without the logjam

Build a simple workflow for anything from pet licenses to business permits. Applicants get an easy way to apply and track progress, and your team gets fewer status calls and faster turnaround times. That means more time for work that needs a human touch.

Faster service for residents. More time for your team.

No more blurry PDFs, expensive check processing, or calls from frustrated applicants. With PayIt, applicants can:

1. Start and submit applications online

2. Upload documents and pay fees securely

3. Track progress and get reminders

4. Renew with just a few taps

Clarity is built into every step of the process, whether it’s a one-time pet license or a multi-step permit.

Backlogs don’t stand a chance

Staff spend less time chasing paperwork and answering status calls. Let applicants self-serve, help them get it right the first time, and keep everything moving.

Configure forms to capture the information you need, the way you need it

Built-in validation tools and required fields reduce errors and incomplete submissions

Automatic status updates and reminders reduce support calls

Provide a centralized view into everything: application status, license history, upcoming renewals, and more

It’s less hassle for your team, and less frustrating for residents.

Permitting and licensing that flexes with your rules

No two application workflows are the same — and requirements can change. With PayIt’s composable platform, you can adjust as your policies and processes evolve, without waiting for IT or paying for a change order.

Built for agency rules, not vendor templates

Easy to update as policies evolve

Supports both simple and complex workflows

From park shelter reservations to complex permits, PayIt adapts to your needs.

Works with your system of record

PayIt connects to your existing systems of record, not instead of them. We provide the digital front end that makes interactions easier, while syncing with your agency’s backend.

Integrates with any system of record

Syncs data for faster reviews and updates

Keeps internal workflows untouched

We handle the intake, communication, and payments. You stay in control of the backend.

For any department, at any level of government

City, county, or state, PayIt helps agencies simplify permitting and licensing across departemtns. From Planning to Parks to Finance, we support teams focused on:

Integrated payments with a straightforward, resident-first experience

Improved compliance through complete submissions and real-time tracking

Reliable revenue with built-in payments and clean reconciliation