How the Trust Gap Could Affect AI Modernization and What Leaders Should Do About It

AI is already accelerating the modernization of state and local governments, promising increased efficiency in government operations. As adoption grows, one risk remains often overlooked: trust. How can agencies deploy AI in ways that build confidence among residents and staff?

This webinar goes beyond theory to spotlight how agencies are using AI to drive measurable impact across operations and resident services. We will cover the people, process, and technology considerations that impact an AI project’s success. 

You’ll learn:

  • How agencies are using AI in ways that drive impact 
  • What must be in place for government AI projects to succeed
  • How the public sector is approaching employee AI training
  • How consumers view the risks and benefits of AI deployments

Speakers:

  • Alberto Gonzalez, ITS Administrator and Chief Information Officer, State of Idaho
  • Rachel Stern, Founder & Managing Partner, GovTech Ventures
  • Tom Nieto, President, PayIt