The City of Montgomery, Alabama Selects PayIt to Deliver Digital Customer Experience and Payments
The new digital platform will deliver a convenient, modern experience to Montgomery residents and improve efficiency of City operations
Kansas City, Missouri, November 8, 2023 – PayIt, the leader in digital customer experience solutions with integrated payments for state, local, and provincial governments, is pleased to announce it has been selected by the City of Montgomery, Alabama to deliver a new digital government platform. The digital platform will enable the City to collect revenue and operate more efficiently, while delivering a modern customer experience to Montgomery residents and visitors.
“Our goal is to deliver a resident-first online experience that is modern, simple to use, and offers a more convenient option than going to an office, waiting in line, mailing a check, or picking up a phone,” said Jerime Ried, Chief Operating Officer, City of Montgomery. “We’re excited to partner with PayIt, and I am confident that the digital platform will create a more pleasant experience for our residents and visitors as they enjoy our great City.”
The platform will allow the City to offer a variety of services online from a single portal, including ticket sales for the Montgomery Zoo and the iconic Harriet II Riverboat, business licensing and permitting, and payments for citations and court fines and fees. Additionally, the platform will enable City employees to streamline processes, eliminate manual tasks, and access insights — in a single user-friendly environment.
“As the City of Montgomery grows and tourism continues to thrive, we’re proud to be selected as a partner in their digitization journey,” said James Ward, SVP, Public Sector at PayIt. “We are eager to work with the City’s leadership, and know that our world-class platform will quickly add value to Montgomery residents, visitors, and City employees.”
Learn more about PayIt here.
PayIt enables state and local government agencies to deliver a great experience with resident payments that accelerates the shift to digital. Agencies choose PayIt to better achieve their mission through improved operational efficiency, customer support, and resident satisfaction. Our solutions span property tax, courts, utilities, DMV, outdoors, and more. PayIt provides a single resident profile across agencies and jurisdictions, integrates into back-office and adjacent systems, and our team helps clients drive adoption of digital channels. Serving more than 100 million residents in North America, we have received awards from Fast Company and StateScoop, and have been listed in the GovTech 100 for 7 years and counting.
PayIt: Smarter for government. Easier for everyone.
Marketing Communications Manager
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