City of Grand Rapids, Michigan’s GR PayIt recognized in GFOA 2025 Awards for Excellence

Our partners at the City of Grand Rapids were honored in the Government Finance Officers Association (GFOA)’s 2025 Awards for Excellence. This award recognizes the City’s customer payment modernization efforts through GR PayIt, the unified digital payment experience we provide to meet residents where they are — while improving the back-office experience for City staff. This partnership led to results like a 440% increase in internet and mobile payments, $500K+ in annual savings by reducing paper-based billing, and a 90% resident approval rate.

See more in the write-up by GFOA here.