On-demand Webinar

Go big or go home: Driving digital adoption of government services We are all in and betting big on digital-first customer experience! What would it look like if digital became the default way for residents to access services and make payments? How would that impact your operating efficiency and customer satisfaction? Getting the majority of…

Show me the money: Best practices to collect more revenue faster Collecting more revenue faster is critical for government agencies faced with budget and staffing constraints. Digital payments improve time to revenue and reduce delinquency while also improving cash flow visibility. But this is just the beginning. As real-time processing, data optimization, analytics, and expanding…

Flipping the script on government procurement for better outcomes Technology changes fast. So why do so many government agencies still procure software the same way they did in the mainframe era? Old-school prescriptive procurements create barriers to innovative solutions and slow time to market. But challenge-based procurement takes a new approach — presenting possible issues…

Slow-mo no more: Accelerating digital service delivery for state and local government Governments today are increasingly faster at delivering services, responding to disruptions, and reacting to resident feedback. Government agencies are leveraging newer technologies like artificial intelligence to simplify processes, enhance efficiency, and improve resident experiences. Government leaders are reimagining processes to eliminate redundancies and…

Champions of transformation: Expert advice from state and local technology leaders State and local government technology leaders have a lot on their plates. Shifting to the cloud, addressing cybersecurity threats, contending with AI, and attracting top-notch talent are just some of the challenges technology leaders face. Join us at the roundtable: Several of the most…