Upcoming Webinar Beyond the Buzz: Realizing AI’s Potential in Local Government Artificial intelligence is transforming every sector, and government is no exception. The challenge? Striking the right balance between innovation, public trust, and delivering tangible benefits to residents. In this follow-up to PayIt’s groundbreaking December webinar, we’re bringing you the most impactful insights from thought…
On-demand Webinar Are Local Governments Ready for AI, or Is AI Ready for Them? Artificial intelligence is poised to transform local governments, offering new ways to deliver services and engage with residents. But as this technology evolves, important questions remain: Are governments prepared to adopt AI responsibly, and is AI ready to support both resident-facing…
on-demand webinar State CIO Priorities: Digital Government, AI/ML, and More Watch Now: State CIO Priorities – Digital Government, AI/ML, and More Dive into an enlightening round table discussion on the future of state and local government digital services. Our expert panel, featuring state CIOs and industry leaders, will explore the key priorities and challenges in…
on-demand webinar How to Build People-First Digital Government Services Over the past few years, state and local government organizations have heavily invested in technology modernization to boost operational efficiency and enhance service access for residents. Despite these efforts, government adoption of digital services still trails behind the private sector, with over a quarter of consumers…
Virtual Event Missed the symposium? Access game-changing insights on-demand! Watch six episodes packed with actionable strategies from government tech leaders—at your convenience. Key Features: This year’s Symposium episodes are: Customer Experience 2.0: Understanding the future of digital government Champions of transformation: Expert advice from state and local technology leaders Slow-mo no more: Accelerating digital service…
Inclusive Innovations: Resident-Centric Payment Processing in Government (Canada) As governments at all levels across Canada have expanded their digital service offerings, the user experience has often not met the high expectations of residents. Constrained resources, complex organizations, limited human capacity, and massive IT transformation goals make digital updates a hurdle for agencies. Given these challenges,…
Modernize Court Processes: Digitize Pleas & Payments Are you tired of the daily grind of manual transactions and paperwork overload? It’s time to simplify the workload for clerks and revolutionize how fines and pleas are managed. Join our groundbreaking webinar to explore how you can dramatically reduce courthouse congestion and streamline payment processes with cutting-edge…
Delivering Government Customer Experience 2.0: Canadian Insights Provincial governments have been adding digital channels for many services over the past decade, and the pandemic accelerated this shift, but let’s face it: the user experience has often fallen short of expectations. However, there’s a beacon of hope shining through – enter Government Customer Experience (CX) 2.0!…
2024 Top Digital Government Service Delivery Trends Over the last decade, state and local governments have increasingly turned to digital channels to enhance service delivery, a trend dramatically accelerated by the pandemic. Yet, despite these efforts, the full potential of digital government remains untapped. Many residents continue to encounter underwhelming online experiences, leading to tepid…
Engage, Educate, Empower: Best Practices for Driving Resident Adoption of Digital Government Services Our final episode of the PayIt Digital Government Excellence Symposium will be the culmination of everything learned throughout the Digital Government Excellence Symposium — specifically, how to thoughtfully engage residents and drive channel shift. You’ll leave the webinar with strategies that engage,…