ON-DEMAND WEBINAR
Get it right from level one: Understanding your residents
Your first move shapes whether residents trust and adopt your digital services — so it helps to understand what they expect from digital government.
We surveyed residents about their experiences with government services, and we’re sharing the results. Join us to hear the findings and learn from two public sector leaders about what’s working in their agencies’ digital strategies.
Join us for episode one of PayIt GovLab to learn:
What residents expect
How residents want to engage with government digitally
What this means for your agency’s digital strategy
Your panelists:
- Rebecca Ryan, Deputy Director, Collections Department, Jackson County, MO
- John Globensky, Treasurer, City of Grand Rapids, MI
- Kelly Davis-Felner, CMO, PayIt
