2025 Digital Government Adoption Index: Digital Dividends for Agencies and Residents Government agencies are using technology to meet the needs of their residents in new ways, improving the customer experience and internal efficiency at the same time. As resident satisfaction and trust grow, agencies reduce manual processes and shorten time to revenue, freeing resources for…
Upcoming Webinar Maximizing Digital Dividends: Transforming Agency Operations & Resident Satisfaction New research on digital government service delivery just dropped – and you don’t want to miss this opportunity to explore the insights and recommendations. Public sector leaders are under increasing pressure to modernize services to meet resident expectations and become more operationally efficient. The…
Advanced API Integrations: Bridge the gap to a modern experience As resident expectations for digital government services grow, agencies must confront the challenges associated with outdated, siloed legacy systems. API integrations enable you to quickly adapt to changing market expectations, connect to the latest applications, and easily share information with other agencies or departments while…
A Buyer’s Guide for Natural Resource Agencies Natural resource agencies need vendors that can adapt to changing fish and wildlife management rules and unique business processes. This guide helps leadership define digital engagement and business software requirements and evaluate vendors — specifically with R3, customer engagement, and relevancy efforts in mind. Technical must-haves for a…
Building Smarter Governments: The Power of API Integrations in Digital Service Delivery Government agencies face numerous challenges with digital service delivery: security, data silos, tight budgets, customer experience expectations, and highly customized, outdated legacy systems that are huge lifts to move. API integrations give governments the ability to modernize more efficiently — without sacrificing security….