Updated for the AI Era Build vs. Buy: Choosing the Best Path for Government Technology Government leaders now weigh three paths to modernization: buy a vendor solution, build custom systems, or build in-house using AI tools. This guide helps you consider the risks and benefits of each approach, so that you can determine which one…
Online to Outdoors:A Smarter Approach to R3 Using technology to engage outdoors enthusiasts and increase participation Download as a PDF instead Solve the participation problem with modern tech After a short-lived surge during COVID, participation in hunting, fishing, and other outdoor activities is back on the decline. Older generations (historically the most active) are aging…
Outdoor Recreation Management Platforms: A Buyer’s Guide for Natural Resource Agencies Outdoor Recreation Management Platforms: A Buyer’s Guide for NaturalResource Agencies Download as a PDF instead Contents Executive Summary Modernizing service delivery What you deserve from any tech vendor One platform, with many use cases It’s all about the experience Drive customer engagement to conservation…
2025 Consumer Digital Government Adoption Index Balancing AI and human elements in government modernization Download as a PDF instead Contents AI puts digital government on a trust tightrope AI hype has outpaced consumer adoption Government AI deployments are moving faster than resident comfort Consumers are prickly about AI access to personal data Residents are more…
High-Impact Resident Communication â The Definitive Guide High-Impact ResidentCommunication:The Definitive Guide Breaking through noise in the attention economy Download as a PDF instead Contents Great communication is essential for engagement Get your resident communications dialed in Better communication leads to better outcomes Digital or traditional? Both. Principles for effective public messaging Choosing the right voice…
Advanced API Integrations Bridge the gap between legacy back-end systems and modern front-end experiences. Download as a PDF instead Contents A critical component to modernizing digital service delivery Modernize more efficiently: separate the front- and back-end What’s holding you back? (Maybe it shouldn’t) An essential part of the modern tech stack Types of APIs: REST…
Building smarter governments The power of API integrations in digital service delivery. Download as a PDF instead Contents State & local government is ripe for digital modernization A brief overview: APIs & API integrations Low-code solutions and APIs: a powerful combination Accelerate modernization with API integrations Should your agency use API integrations? Where is your…
Okaloosa County cuts court payment risk with PayIt The Okaloosa County Clerk of Court and Comptroller used to run two separate payment vendors, each with its own login and its own daily reconciliation report. After switching to PayIt, the Clerk’s office moved both onto one platform. In year one, it has processed more than 22,000…
On-demand Webinar Readiness for the AI Era: What state and local agencies should do now Ninety percent of state and local government leaders report that they are either actively pursuing or have already deployed an AI-powered solution. And the pressure is on, as state and local officials issue guidance to use AI to drive efficiency…
