Advanced API Integrations: Bridge the gap to a modern experience As resident expectations for digital government services grow, agencies must confront the challenges associated with outdated, siloed legacy systems. API integrations enable you to quickly adapt to changing market expectations, connect to the latest applications, and easily share information with other agencies or departments while…
2024 Consumer Digital Government Adoption Index This report examines the key trends driving the evolution of government technology. Explore the current state of government technology — specifically, how consumers are using digital services (and how they feel about them). Learn about the four main insights: 80% online adoption could be possible for some communities Customer…
Virtual Event Missed the symposium? Access game-changing insights on-demand! Watch six episodes packed with actionable strategies from government tech leaders—at your convenience. Key Features: This year’s Symposium episodes are: Customer Experience 2.0: Understanding the future of digital government Champions of transformation: Expert advice from state and local technology leaders Slow-mo no more: Accelerating digital service…
A Buyer’s Guide for Natural Resource Agencies Natural resource agencies need vendors that can adapt to changing fish and wildlife management rules and unique business processes. This guide helps leadership define digital engagement and business software requirements and evaluate vendors — specifically with R3, customer engagement, and relevancy efforts in mind. Technical must-haves for a…
Building Smarter Governments: The Power of API Integrations in Digital Service Delivery Government agencies face numerous challenges with digital service delivery: security, data silos, tight budgets, customer experience expectations, and highly customized, outdated legacy systems that are huge lifts to move. API integrations give governments the ability to modernize more efficiently — without sacrificing security….