Citizen experience management, modernized

PayIt’s digital services for government offices helps make the digital transformation easy for your agency — all at no cost to your government organization.

  • Award-winning solution for modernizing government services
  • Experienced integration, marketing and support teams
  • Better citizen experience for your constituents
Citizen experience management

Built for government, configured for your organization.

Customized integration with an experienced leader in GovTech

We’re experts at integrating legacy government systems of record with our solution in a way that follows your business rules and meets stakeholders’ needs. We can get your organization’s digital government services platform configured and running within 90 days.

The ability to digitize any of your constituent services

Real estate and personal property taxes

Vehicle registrations, license tags, tollway fees and title transfers

Driver’s license renewals and updates

New voter registration and existing voter updates

Water, trash and municipal utility services

Business and professional license renewals and updates

Court fees, fines, tickets and plea submissions

Meeting your citizens wherever they are

With PayIt, your residents can pay for their government services via card and ACH payments online, over the phone with our interactive voice recognition (IVR) system or by a contactless in-person checkout with our POS terminals that support card, ACH and digital wallet payments.

PayIt access to devices

Support for your government digital transformation strategy, every step of the way.

Our government app for online payment also makes accessing services easier, by letting your residents link accounts and see them all in one place.

PayIt link accounts feature

Marketing support for your digital services

Our marketing team has helped state and local agencies across the country run campaigns for toll tag apps, utility billing services, online tax payment tools and more. We’ll work with your team to craft the right message for your residents and get the word out through multiple channels.

marketing support

Customer service and tech support

Our enthusiastic customer support team can supplement your government call center to answer any questions your residents and employees may have about the PayIt app and help them with tech issues — over the phone, via email and on social media. We provide bilingual support, too.

vehicle registration form screenshot

Faster, easier citizen access to government services.

Citizen-centric, easy online payment options
PayIt’s apps and website support enable your residents to take care of their government business from their phone, computer or tablet at their convenience. PayIt lets users see
all their government service accounts in one place, link them and manage payments in a few taps or clicks.

Secure payment and document storage
Residents can choose to store their preferred payment methods in their PayIt Digital Wallet, so they only have to enter their information once. The Digital Wallet is also a
secure place to store valid digital copies of driver’s licenses, vehicle registration renewals, business licenses and permits and other government documents.

Skip in-person visits, long hold times and slow mail

Quick, easy and painless.

I love this app!

Should always be this way.

These are a few things some of our millions of citizen users say about using our government digital services app & platform. When you save your constituents time, money and hassles, you can boost citizen support for your organization.

See how we can modernize your government agency.

Our mission is to bring government and people closer together for better public sector and citizen engagement. Request a customized demo now and we’ll show you how we can help your organization modernize, become more efficient and provide a better experience for the people you serve.