2020 Market Guide for U.S. Community Development
and Regulation Applications

Modern CDR applications have a rich set of features, seamless workflow and increasingly use a SaaS delivery model. Government CIOs should leverage this guide to identify the key functionalities and approaches available to support application modernization and enable digital government services.

PayIt is a digital and mobile SaaS solution that delivers a simplified user experience for interactions between citizens and government agencies. The platform incorporates a common customer account, digital identity and authentication features and a secure digital wallet to increase the speed and ease of transactions.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Gartner, Market Guide for U.S. Community Development and Regulation Applications, Alia Mendosa, Paul Denvir, 25 June 2020

The digital government platform

PayIt is bringing governments and people closer together through our award-winning, digital platform.
PayIt lets residents easily access government services from any device.

Ability to launch
within 90 days

Born natively in the
AWS GovCloud

No cost to government
agencies

NASPO Value Point
partner

A look at some of our clients

Motor Vehicle
State of North Carolina

myNCDMV allows North Carolina residents to renew driver licenses and vehicle registrations, order license plates, purchase duplicate licenses/ID cards and so much more all from the web or mobile app.

Turnpike & Tolling
State of Texas

PayItTolls allows residents of Texas to link their TxTag account directly to the app and manage account information, view statements and make one-time balance payments. Residents that do not have a TxTag account can also use PayItTolls to make all of their invoice payments.

Property Taxes & Utility Services
City of Grand Rapids, MI

grpayit allows residents of Grand Rapids, Michigan, to pay their property taxes and utility services directly from the web or mobile app. Users can also set-up and manage auto payments and store copies of receipts directly in the secure digital wallet.

Professional Licensing
The Commonwealth of Virginia

myVirginia allows residents of the Commonwealth of Virginia to order certification copies of existing professional licenses. With over 130 professional licenses available, users can easily order copies of any existing professional licenses they may have. Residents can also upload and store documents and manage payment methods through the secure digital wallet.

Courts & Citations
Palm Beach County

PayItClerkPBC allows residents of Palm Beach County to pay traffic tickets and court citations with just a few taps. Users can also set-up and manage auto payments and store copies of receipts directly in the secure digital wallet.

Property Taxes, Courts & Citations, Public Safety
The Unified Government of Wyandotte County and Kansas City, Kansas

myWyco allows residents of Wyandotte County and Kansas City, Kansas, to pay property taxes, find and pay court citations and contact 311 from any device. myWyco not only spans the city and county level, but also integrates directly with iKan, the official app of the state of Kansas, allowing residents to renew vehicle registration tags and other DMV services.

“Modern and convenient”

Torre Jessup, NC DMV Commissioner

"Easy to use! Great app."

payitSt.Louis user

“Incredibly simple”

Amir Softic, St. Louis Revenue Collector's Office

"Paid in seconds!"


myNCDMV user

“PayIt made us the first state with a mobile app for drivers license renewal.”

Lee Allen, Former Kansas CIO

"Should always be this easy."

iKan user

“Drastically improved our service to the community”

John Globensky, Grand Rapids City Treasurer

"Great app. It’s 100% easy to use" 

myBeaufortCounty user

“This is my government - I am not a number.”

grpayit user

"Been bragging about how easy this was"

payitSt.Louis user