About this event
The number one reason attendees come to CS Week is robust content. Conference 46 is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.
Conference 46 will present as live, in-person on May 3 – 6, 2022 in Phoenix, AZ. This decision is reinforced by overwhelmingly positive feedback from the 2021 Tampa conference. Based on current information and forecasts into next winter/spring, we are confident that our utility and vendor communities will be ready and excited to participate in what they’ve come to expect from CS Week – robust content, formal and casual learning opportunities, and valuable networking.
Includes General Sessions, Workshops, Exhibit Hall, Attendee Orientation, Thursday Night Special Event, Women in Utilities and more!